How long before my purchase reaches me?

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We aim to process all orders within 24 hours, or 48 hours during sale periods. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes.

We ship out orders every working day. However orders made after 12pm on Saturdays will be processed and dispatched the next working day (i.e Monday). Orders made on Sundays and public holidays will be processed and dispatched the following working day. Please allow 2-3 working days for local orders, 3-7 working days for international orders. Note that our carrier partner, UPS/GDEX/EMS, does not deliver on Sundays and public holidays.

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